VW's biggest short fall is their customer service, going to the dealer is not a fun trip. Their sales departments suck and their service departments are far worse. Hopefully if enough of us complain to VWoA, something will change.
Replaced wiring harness
In spring 2007 (Mother's Day), my 2005.5 TDI manual transmission would not start. Towed to local dealer (NOT who I bought it from), who worked on it for three days and replaced several components saying that there was a wiring issue that "shorted out" several components.
Several months later (September) it wouldn't start again. It turned out that the whole wiring harness needed to be replaced. After several b & m calls to Customer Service, VW paid for the harness, I had to pay for the labor. Their part about $350, my part about $1160. It was out of warranty due to miles (I put almost 48k in 2 years).
I love my Jetta, but this really hurt. I felt that, even though it was out of warranty, it is NOT reasonable to expect that the wiring harness would fail in the lifetime of a vehicle. I'm posting this message to make others aware of the problem.[teacher]
Several months later (September) it wouldn't start again. It turned out that the whole wiring harness needed to be replaced. After several b & m calls to Customer Service, VW paid for the harness, I had to pay for the labor. Their part about $350, my part about $1160. It was out of warranty due to miles (I put almost 48k in 2 years).
I love my Jetta, but this really hurt. I felt that, even though it was out of warranty, it is NOT reasonable to expect that the wiring harness would fail in the lifetime of a vehicle. I'm posting this message to make others aware of the problem.[teacher]
1 - 1 of 7 Posts
1 - 1 of 7 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Volkswagen Jetta Junkies
A forum community dedicated to Volkswagen Jetta owners and enthusiasts. Come join the discussion about performance, modifications, classifieds, troubleshooting, maintenance, and more!
Full Forum Listing
Recommended Communities
