VW Jetta: Online Retailer Reputation Thread|Forum Volkswagen Bora
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Thread: Online Retailer Reputation Thread

  1. #181
    Senior Member richie1.8TnAZ is on a distinguished road richie1.8TnAZ's Avatar
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    Oct 2011

    Thumbs up Re: Online Retailer Reputation Thread

    Quote Originally Posted by richie1.8TnAZ View Post
    dubstopimports.com -1
    ordered spacer and wheel bolts over 2wks ago(says usually ships in 24hours) and have yet to receive anything. my order still says processing and when i tried to cancel my order it says its too far along inprocesssing to change anything, but they sure did take my money quick. two voicemails and an email later i still have no response as to what is going on with my products.
    they had some things i wanted but i doubt i will be using them again.
    do not recommend them
    total lack of customer service
    ok so I need to give Rus and Dubstopimports a +1.
    I found an old email from this encounter with Rus, and he said if I ever decided to use him again he would give me a discount. I needed some spacers for the set of long beaches I just picked up. So I emailed him and asked if he would still honor what he said(almost 2 years later). He gave me a really killer deal on some 10mm and 15mm spacers with conical and ball seat bolts(40 in total). As soon as I called in pymt info he had them packed and shipped that day. they were at my office in the next few days. It was quite a surprise to have such a big difference between my previous experience. So I might order a few more things and see how it goes.

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  3. #182

    Default Re: Online Retailer Reputation Thread

    it is very important to maintrain your reputation

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